Welcome to Lakeside Apartments
We have listed some useful room information to make your stay with us more enjoyable
Accessibility
All apartments have grab bars in the second bathroom showers. Some apartments have entry level showers – please contact reception prior to booking to check availability. We can arrange for the hire of a shower seat with arms, if booked in advance, subject to availabilty. We have a lift to all floors. Our second level apartments (Deluxe and two of the Executive Apartments) are level access to the car parks. Please contact reception if you have any accessibility needs, prior to booking.
Additional Requirements
The following are available from reception during your stay – clothes drying racks, blankets, porta cots, high chairs and rice cookers
Air-conditioning
All apartments have individually controlled air-conditioning units so temperature can be adjusted to suit your needs.
Airport Transfers
The nearest airport is Queenstown just under one hours drive over the Crown Range from Wanaka; Queenstown Airport services both domestic and international flights.
WanaTaxi 0800 92 62 82 and Yello! 03 443 5555 both offer private airport transfers and are local Wanaka taxi companies
Ritchies offer scheduled bus services to Wanaka from Queenstown and Queenstown Airport.
Babysitting
Lake Wanaka Babysitting 03 443 4903 or 027 291 3138 – have mature sitters available. All sitters have their own transport.
Bluetooth Speakers
Most apartments have portable speakers for your enjoyment, just connect your device via bluetooth.
Barbeque Area
Barbeque facilities are available for all guests to share
Car Care
A hose and wash-down bay is located on site
Check Out
Check out is before 10am. If you wish to check out after this time, please discuss this with Reception prior to the morning of your departure and we will endeavour to meet your requirements.
If you are departing early in the morning, please settle your account the evening before your departure.
Church Services
Free Anglican Parish 03 443 7778
Catholic Diocese Holy Family Wanaka 03 443 8239
Wanaka Presbyterian Church 03 443 7887
New Life Church 03 443 7170
Coffee Machines
Each apartment has a coffee machine with Nespresso coffee pods delivering premium coffee, cup after cup. Our coffee capsules are recycled; please leave used capsules on the kitchen bench for our Housekeeping Team to recycle.
Coffee in town – reusable cups
Whether it’s your first or 100th time in Wānaka, do as the locals do and go SUCfree (single-use cup free). SUCfree Wānaka is a community-based campaign with the ultimate goal of Wānaka becoming Aotearoa’s first single-use cup free town. With 11 SUCfree outlets (including Arc, Big Fig, Federal Diner and Fedeli) and a selection of mug libraries and cup lending schemes, it’s never been easier to sit, BYO or borrow.
Each apartment has reusable cups for you to use around town during your stay.
Credit Cards
We accept the following major credit cards, Visa, MasterCard, American Express, as well as EFTPOS
Daily Servicing
We provide a daily service of your Apartment between the hours of 9:00am and 2:00pm. Please contact Reception if you wish to arrange a more convenient time or place the ‘Do Not Disturb’ sign on your entrance door. If the ‘Do Not Disturb’ sign is on your door, no servicing will be done to your apartment that day.
Dentist
Aspiring Dental Service 03 443 7705
Wanaka Dental 03 443 7769
Doctor
Wanaka Medical Centre 03 443 0710
Aspiring Medical Centre 03 443 0725
EV charging
You can charge your EV in your secure garage onsite or there are fast charge EV stations on Ardmore Street (2 minutes walk)
Games
For your enjoyment during your stay we have a selection of board games available from Reception
Heating
Individually controlled heaters can be adjusted to suit your needs. Tiled floor surfaces in the kitchen, ensuite and main bathroom are heated.
Internet Wireless
Free Wireless Internet is available from all apartments. The password can be found in each Apartment or ask at Reception.
Laundry
Each apartment has a fully equipped laundry for personal use. Soap powder is provided complimentary
Lost Property
We may be able to forward items left behind if you provide us with an address. Lost property is disposed of after two months. Please note that all food and beverage items left in the apartments are disposed of once you have departed.
Love Wānaka
We are proud to support Love Wānaka – a local charitable initiative that raises funds and awareness for environmental action right here in the Wānaka region. We invite you to do your bit in giving back to this place, ensuring our environment thrives now and for generations to come. You can donate, lend a hand, or find out about upcoming volunteer opportunities here.
Luggage
We have a luggage storage area available
Mail and Stamps
There is a mailbox at Reception. Wanaka’s Post Shop is located at Paper Plus, 23 Helwick Street, Wanaka
Massage
Mobile massage services are available, where they come to your apartment: –
Alive Body on 0212 601 714 and Ursula Krebs on 027 660 2271
Movie Theatre
Cinema Paradiso offers great movie viewing with a difference
No Smoking Policy
The inside of all apartments are non-smoking. For the outside areas, ashtrays are provided on balconies or around the lift, pool and barbeque area.
Parking
A secure single garage is provided for each apartment
Pets
Sorry, no pets allowed in the apartments or around the grounds
Recycling
In keeping with our environmental policy, we encourage recyclable waste such as flattened aluminium cans, cardboard, plastic bottles (rinsed, no lids), glass jars and bottles, newspaper/paper, Tetrapak (including the milk cartoons provided in your fridge) by providing bins in each apartment and on each floor
Safety Deposit
For your convenience and for the security of your valuables, every apartment has a safe
Ski Storage and Drying Room
We request that snowboards, skis and boots are not kept in the apartments. These may be stored in either the lock-up garage or in the drying room. Personal belongings are stored at the owner’s risk
Snow Reports
To view our ski field weather reports, go to Cardrona & Treble Cone or Snow Farm.
Sustainable Practices
We are proud of our stunning location and ensure our business practices cover our environmental responsibilities: from keeping our guests warm, comfortable and providing excellent customer service to treating our employees fairly and with respect; and from protecting our environment and reducing our footprint to looking after and working with our community.
Swimming Pool and Spas
Opens daily 8:00am to 9:00pm. The swimming pool is heated during the summer months November to April. Children’s pool is unheated. Spa pools are heated year round.
We request for the comfort and safety of all our guests that in the pool area: no running, no jumping, no diving; there is no lifeguard on duty; children must be supervised at all times; please no glass around the pool area.
Grey pool towels are provided in your apartment for use during your stay. Please launder these towels using the machines provided in the apartment, as these towels are not maintained by housekeeping.
Taxis & Transport
We recommend the following:
Wanaka Transfers 021 570 520 or visit website for airport or further afield
WanaTaxi 0800 WANATAXI or 0800 92 62 82 or visit website for local trips
Yello 03 443 5555 or 0800 443 5555 or visit website for local trips
For taxis booked during your stay, please provide your name and apartment number.
Tours and Activities
Browse the activities on offer in Wanaka and book ahead or during your stay. Reception staff can also help, advise and discuss your requirements during your stay
Telephone
Telephone is located in each apartment in the kitchen area and is for emergency services and local 443 calls. There is no charge for these calls.
Dial 1 111 for emergency services
Dial 0 for reception
Dial 1 for an outside line
Television
All apartment lounges have a 50″ screen smart television with 50+ Sky channels and ability to watch Netflix using your own account.
Travelling Times from Wanaka
Travel times are estimates only and are at a safe driving speed, non-stop. Allow more time to stop, take in the views, and enjoy many of the walks and photo opportunities: –
Queenstown – 1 hour via Crown Range Road SH89
Queenstown – 1.5 hours via Kawarau Gorge SH6
Haast Pass – 2 hours
Mount Cook – 2.5 hours
Te Anau – 3 hours
Franz Josef – 3.5 hours
Milford Sound – 5 hours
Christchurch – 5 hours
For other route and destination information, visit AA Travel
Vehicle – electric charging
You can charge your EV in your secure garage onsite or there are fast charge EV stations on Ardmore Street (2 minute walk)
Voltage
All plugs are 240V AC. Selections of adaptors are available during your stay
Wake up calls
Each apartment has telephones to programme wake-up calls
Wireless Internet
Free Wireless Internet is available from all apartments; the password is in each apartment.
Enjoy your stay!
Kind Regards,
Gary and Jude
Kay and Stu
and the Housekeeping Team