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Room Compendium

Welcome to Lakeside Apartments

We have listed some useful room information to make your stay with us more enjoyable

Additional Requirements
The following are available from reception during your stay – clothes drying racks, blankets, porta cots, high chairs and rice cookers

Airport Transfers
The nearest airport is Queenstown just under one hours drive over the Crown Range from Wanaka, Queenstown airport services both domestic and international flights.

WanaTaxi 0800 92 62 82 and Yello! 03 443 5555 both offer private airport transfers and are local Wanaka taxi companies

Alpine Connexions 03 443 9120 and Connectabus both offer scheduled bus services to and from Queenstown and Queenstown Airport.

Babysitting
Lake Wanaka Babysitting
03 443 4903 or 027 291 3138 - have mature sitters available. All sitters have their own transport.

Barbeque Area
Barbeque facilities are available for all guests to share

Car Care
A hose and wash down bay is located on site

Check Out
Check out is before 10am. If you wish to check out after this time, please discuss this with Reception prior to the morning of your departure and we will endeavour to meet your requirements.
If you are departing early in the morning, please settle your account the evening before your departure.

Church Services
Free Anglican Parish 03 443 7778
Catholic Diocese Holy Family Wanaka 03 443 8239
St Andrews Presbyterian Church 03 443 7887
New Life Church 03 443 7170

Credit Cards
We accept the following major credit cards, Visa, MasterCard, American Express, as well as EFTPOS

Daily Servicing
We provide a daily service of your Apartment between the hours of 9:00am and 2:00pm. Please contact Reception if you wish to arrange a more convenient time or place the ‘Do Not Disturb’ sign on your entrance door. If the ‘Do Not Disturb’ sign is on your door, no servicing will be done to your apartment that day.

Dentist
Aspiring Dental Service 03 443 7705
Bruce Hale Dentist 03 443 7769

Doctor
Wanaka Medical Centre 03 443 0710
Aspiring Medical Centre 03 443 0725

Fax Machine
Faxes can be sent or received via reception on 03 443 0189

Games
For your enjoyment during your stay we have a selection of board games available from Reception

Heating
Individually controlled heaters can be adjusted to suit your needs. All beds are fitted with electric blankets. Tiled floor surfaces in the kitchen, ensuite and main bathroom are heated.

Internet Wireless
Free Wireless Internet is available from all apartments. The password is available from Reception. New for 2016 in all Apartments are the addition of tablet devices for guest use during their stay. The front screen shows the Wi-Fi password. The devices allow easy access to our online compendium, local restaurant menus, to book activities and the complete Lakeside website, as well as checking emails, the weather, cinema show times and much more.

Laundry
Each Apartment has a fully equipped laundry for personal use. Soap powder is provided complimentary

Lost Property
We may be able to forward items left behind if you provide us with an address. Lost property is disposed of after two months. Please note that all food and beverage items left in the apartments are disposed of once you have departed.

Luggage
We have a luggage storage area available

Mail and Stamps
There is a mailbox at Reception. Wanaka’s Post Office is at 39 Ardmore Street

Movie Theatre
Cinema Paradiso and Rubys Cinema offer great movie viewing with a difference

No Smoking Policy
The inside of all Apartments are non-smoking. For the outside areas, ashtrays are provided on balconies or around the lift, pool and barbeque area.

Parking
A secure single garage is provided for each Apartment

Pets
Sorry, no pets allowed in the Apartments or around the grounds

Recycling
In keeping with our environmental policy, we encourage recyclable waste such as flattened aluminium cans, cardboard, plastic bottles (rinsed, no lids), glass, newspaper/paper, by providing bins in each apartment and on each floor

Safety Deposit
For your convenience and for the security of your valuables we provide a free of charge safety deposit service at Reception

Ski Storage and Drying Room
We request that snowboards, skis and boots are not kept in the apartments. These may be stored in either the lock-up garage or in the drying room. Personal belongings are stored at the owner’s risk

Snow Reports
To view our ski field weather reports, go to Cardrona and Treble Cone

Sustainable Practices
We are proud of our stunning location and ensure our business practices cover our environmental responsibilities: from keeping our guests warm, comfortable and providing excellent customer service to treating our employees fairly and with respect; and from protecting our environment and reducing our footprint to looking after and working with our community.

Swimming Pool and Spas
Opens daily 8:00am to 9:00pm. The swimming and children’s pools are heated only during the summer months November to April. Spa pools are heated year round.
We request for the safety and comfort of all our guests that children must be supervised at all times. Please no glass around the pool area.
Blue pool towels are provided in your apartment for use during your stay. Please launder these towels using the machines provided in the apartment, as these towels are not maintained by housekeeping.

Taxis
We recommend two local taxi companies:
WanaTaxi 0800 WANATAXI or 0800 92 62 82 or visit website.
Yello 03 443 5555 or 0800 443 5555 or visit website.

For taxis booked during your stay, please provide your name and apartment number.

Tours and Activities
Browse the activities on offer in Wanaka and book ahead or during your stay. Reception staff can also help, advise and discuss your requirements during your stay

Telephone
Telephone is located in each apartment in the kitchen area and is for emergency services and local 443 calls. There is no charge for these calls.
Dial 1 111 for emergency services
Dial 0 for reception
Dial 1 for an outside line

Travelling Times from Wanaka
Travel times are estimates only and are at a safe driving speed, non-stop. Allow more time to stop, take in the views, and enjoy many of the walks and photo opportunities: -
Queenstown – 1 hour via Crown Range Road SH89
Queenstown – 1.5 hours via Kawarau Gorge SH6
Haast Pass – 2 hours
Mount Cook – 2.5 hours
Te Anau – 3 hours
Franz Josef – 3.5 hours
Milford Sound – 5 hours
Christchurch – 5 hours
For other route and destination information, visit AA Travel

Voltage
All plugs are 240V AC. Selections of adaptors are available during your stay

Wake up calls
Each apartment has telephones to programme wake up calls

Wireless Internet
Free Wireless Internet is available from all apartments. The password is available from Reception

 

Enjoy your stay!

Kind Regards,
Blair, Mandy, Gary and Jude
Kay and Stu
and the Housekeeping Team